Welcome to The Alliance Guest Home

We are very happy to have you staying with us. This information sheet is intended to make your time here more pleasant. If you have further questions, or if we can be of service in any way, please contact the office (extension 121 for the front office, extension 123 for the manager).

Office Hours:

Monday to Friday 7:00 am-9:00pm

Saturday 8:00am to 4:00 pm

Sunday the office is closed.

(Please settle your bill during office hours.)

Valuables: These can be left in the safe in the manager’s office.

Check out : Check out time is 12:00 pm. Check with the manager if you would like a late check out. If you check out by 6:00 pm, 300 Baht will be added to your bill. If you check out after 6:00 pm the cost of another night will be added to your bill.

Check in: Check in time is after 12:00 pm. It is possible that your room will be available sooner, but that is not guaranteed.

If you would like to check into your room as soon as you arrive you will need to reserve your room for the night before and pay for that night.

***If you arrive before the office opens in the morning, and have not reserved your room for the night before, please do not go into your room. Please wait for the office staff or the manager to check you into your room once the office is opened.

Meal Times: Monday to Friday

Breakfast 7:15am-8:30 a.m. everyday
***Jan. 1, 2010 we changed our breakfast times.  Breakfast is now served buffet style beginning at 7:15 a.m. until 8:30 a.m.  Breakfast is included in the room charge.  Guests need to sign up for breakfast but if you do not eat the charge for the room will not change.  We will continue to serve hot breakfasts.

Lunch 12:15pm

Supper 5:30 pm

Saturday and Sunday

Breakfast 7:15 am-8:30 am

Sign-up Sheet for Meals: There is a meal sign-up sheet on a clip board hanging near the water cooler by the front office. Please sign up by 9 pm today for any meals you want to eat here tomorrow.

***Please note that there are two bells announcing meals. The first is to let you know you have around 5 minutes before the meal is served. After the second bell you are welcome to go into the dining room.

Laundry: is done Monday through Saturday. Please keep an account of your laundry on the sheets provided in the desk drawer, and bring this to the office when you check out. The tags with your room number on should be attached to each item, and the clothing put into the bag provided. Place the bag outside your door before 7:15 am. The laundry staff will pick up the laundry at 7:15 am. Your laundry will be returned to your room before 4:00 pm. Folded clothing will be placed on the bed. Hanging clothes will be in your closet. Please check there before reporting items missing. Clothes that have lost the room tag will be put on the shelf in front of the office.

Iron: If you need to iron clothes there is an ironing board and an iron in the video room. Please do not take the iron to your room.

Mail: Postcards and stamps are available in the office. Deposit letters in the box on the stand in front of the office marked “Outgoing Mail.” If you have given our address to have mail sent to you here, please notify the front office.

Phone: You are able to make local and international calls from your room. There are instructions on how to make calls as well as information on rates for international calls. Please remember to dial 9 when making outside calls. If you will be receiving calls and give out your room number please be aware that the extension for your room has 3 digits. For example if you are in room 1 your extension is 101; if you are in room 12 the extension is 112. International phone cards are also available in the front office. They are used in the pay phone by the front office.

Keys: Please leave your room key in the office when you go out. There is 200 baht replacement charge for lost keys. The night guard has a key to the office in the event you return late and find the office locked.

Tours: The office can arrange tours for you. The list of tours is posted on the side of the shelves in front of the office. Tours need to be made a day in advance.

Video Room: Room 19 is the video room. Cable TV is also available in that room. There is a charge of 20 Baht per movie. Please put the money in the cash box provided. Please return the DVD/CD to the case when you are finished viewing it. Please keep the room clean. You may eat in the room but please clean up after yourself. If lights, fans, air conditioner, machines are left on you will be charged 150 Baht. The key is in the front office. Please sign the key out on the form provided.

Storage: You are welcome to leave suitcases in storage free of charge. There are two storage areas under the stairs. We are not responsible for damaged or missing items.

Internet: We do have wireless internet available. Please ask at the office for the WEP code.  There are 3 zones you can connect to: AGHwinetoffice, AGHwinet2 and Stronghouse.  The code is the same for all zones. The charge for 1 day is 60 Baht. If you are staying longer than 1 day the charge for your stay is 100 Baht (or 100 Baht for a week). If you are here for a month the charge is 400 Baht. We have a computer in the manager’s office which is designated for guest use. You can also access the internet there. The charge is 1 baht per minute.

Fitness Room: We have an eliptical running machine, home gym, treadmill and weights available for you to use. The cost for one hour is 100 Baht.

Kitchen: Upstairs in the breezeway there is a small kitchen for your use. If you use the appliances (stove, rice cooker etc.) there is a cost of 200 Baht per week. There is also a fridge where you can keep food. There is no charge to use the fridge. Please make sure that you empty your things out of the fridge when you leave.

We trust that you will have a pleasant stay.